What People are Saying

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We believe in exceeding your expectations through our commitment to service, safety, and security at all of our storage facilities. Considering storing your valuables with us? Read below to hear about some of our customers' experiences - you can sort to find your community and store. If you still have any questions, please don't hesitate to contact us for more information.

Current customers: we would love to hear about your experience with us. Head on over to My Account to leave a review.

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02/24/2018
Customer service is awesome, your p.m. assistant Lesley has great customer service. You close at 8 p.m...
Cecilio Batista
University Heights
Bronx New York
07/27/2018
I'm giving this place four stars because it's so darn creepy and yet so awesome. It might be by a metal scrap yard, down a dead end street, across the tracks from the metro north, and generally shady (abandoned delivery trucks, also saw a random clown service), but storage here is half of what you pay at Manhattan mini and they have the most flexible access hours.
Rebecca Butcher-Rivera
University Heights
Bronx New York
05/05/2022
All of my things were secure and well preserved for the years that I needed storage during the height of the pandemic. Nothing stolen. Staff was very efficient and responsive to my requests.
Anandi Premlall
Ozone Park
Queens New York
06/04/2018
It was a pretty quick process to rent our room, and we found the facility to be very clean and easy to use.
Ilene Gold
Rockville Centre
Long Island New York
04/26/2019
Good
mamado baro
Cypress Hills
Brooklyn New York
04/26/2017
Staff is friendly and helpful
Justin Bruno
East Tremont
Bronx New York
10/17/2018
Nice new office. Clean units
erik carrillo
East Tremont
Bronx New York
10/08/2019
I wanted to give a bad rating because I was angry about not being able to access the unit because my husband wasnt truthful with me when he said he "took care of the bill." So I was mad I went out my way to get there- that's another thing, their location is sooooooo out the way, making it inconvenient. However I like the cleanliness of the entire place; I like the security they have there in regards to the elevator requiring a password in order to take you upstairs to the units. The staff seems friendly and willing to help.
Jennifer Keating
East Tremont
Bronx New York
05/11/2019
Very friendly check-in. Great area. Satisfied so far.
Marie Marino
Garden City
Long Island New York
05/28/2019
Very nice people and best prices in community.
JAS Audit
Kenner
New Orleans Louisiana
02/15/2020
It's fine. Clean and we'll maintained. It's incredibly expensive. The location is really out of the way if you don't live in the area. It's like 15 -20 minutes from the highway. Also, considering the cost they could have better lighting and more dollies and units that are easier to access (it's kind of difficult to traverse the maze to get to my unit while I'm carrying 20 things or trying to push a dolly).
Joe Caraccio
04/07/2018
Clean and very big safe place to be
Sam Smithen
Mott Haven
Bronx New York